—–UPDATE – the planned rollout of the online ACC request form has been postponed, pending the changeover to new software at Greenacre Properties. The online ACC process will be delayed until the spring of 2024. Be on the lookout for further updates after the 1st quarter of 2024.——
Riverglen HOA is a using portal site for some of the HOA activities. Riverglen HOA has had a resident portal with Greenacre Properties, Inc. (GPI), in place for years. However, sometime after 1/1/2024, all the Riverglen ACC request submissions and approvals will be migrated to it as well.
The use of the portal will improve efficiency, aid in better communications, and saves time as well. You can access the user friendly portal with your computer or mobile device (iPad, tablet, or smart phone.)
The Riverglen portal allows homeowners to:
- check their payment status of HOA assessments / dues,
- review open violations,
- read association documents and access forms,
- review HOA budgets
- review BOD agendas and minutes
It is a great tool, which is about to get even better for Riverglen homeowners! The planned rollout of the ACC request process into the Riverglen Portal is a big change planned for 1/1/2024. If you do not already have access to the portal, please go to G360.Greenacre.com to get signed up. This portal site does require a PIN code. If you do not have your PIN code, please email webaccess@greenacre.com. This issued PIN will allow you to create your account on the portal. You can contact GPI if you do have any issues setting up your portal access. (813-600-1100).
The configuration of the portal ACC request process is very user friendly. This portal will allow you to submit all ACC request related paperwork electronically as well as receive status updates and notifications of approval/denials. The submission process is designed to be very user friendly and intuitive to use. Specific instructions on the use of the portal for ACC request submissions will be provided closer to the rollout, as well as be online. Generally, the online submission process is as easy as:
- selecting the Architectural request option,
- selecting + New request
- choosing the form type
- completing the information for the submission template
- electronically signing and dating the form
- uploading supporting documentation (lot survey, diagrams, paint codes, dimensions, county permits, etc.)
- clicking on submit
Additionally, if there are Riverglen homeowners who do not have access to a computer or mobile device, GPI will work with you on any ACC submissions.
In summary, the use of the portal is a great step forward in efficiency, information availability, as well as simplification of the ACC request processes for Riverglen homeowners.